Refund policy

Our Virgin Hair is not kept on hand at the moment.

PAYMENT PROCESSING: 3- 5 BUSINESS DAYS

ORDER FULFILLMENT:

4  BUSINESS DAYS FOR HAIR EXTENSIONS/ PRE MADE WIGS

7 BUSINESS DAYS FOR CUSTOM WIGS

DELIVERY: 2-3 BUSINESS DAYS

DELIVERY

In the event that your order has been delayed for some unforeseen reason, please allow up to 19 business days to receive your order.

Please advise that you may not receive any updates on your order while its being processed. Your tracking information will then be automatically sent via email after your order has been processed.

ONCE YOUR PACKAGE IS IN THE HANDS OF USPS, WE ARE NOT RESPONSIBLE FOR STOLEN OR LOST PACKAGES

PAYMENT

Please be aware that when placing orders your billing and shipping address MUST match. We do not ship to p.o boxes and addresses that are not confirmed !

Please reach out via email if you need your package shipped to another address that doesn't correspond with your billing address.